Epsis Mobile

You can stop at any time by tapping “End Charging” in the mobile app or from your vehicle's charging settings. When the energy transfer stops, the connector may stay locked or be released depending on your vehicle's make and model. If it stays locked, you can unlock it from the vehicle or via your vehicle's mobile app.

When you arrive at the station, plug the cable into your vehicle, open the Epsis mobile app and scan the QR code on the charger. Charging starts within seconds. If the QR code can't be read, you can also start by entering the manual code shown on the charger into the app. If you run into any problem, the Epsis Call Center will support you right away.

Charging speed depends not only on the charger's power but also on your battery's state of charge (SoC), the battery temperature and the number of other vehicles charging at the same time. At Epsis, we use smart power management systems to deliver the power rated on the charger to your vehicle as efficiently as possible.

In AC (Alternating Current) charging, the energy from the grid is converted by the vehicle's own onboard charger into the direct current that the battery can use. In DC (Direct Current) charging, this conversion takes place in the charging station and the energy is transferred directly to the vehicle's battery. This is why DC charging usually offers charging at higher power and in a shorter time, while AC charging is preferred for longer charging at lower power.

At AC charging stations, cable use may vary by station type. Some stations provide a charging cable attached to the station, while at others users may need to use their own charging cable. We therefore recommend keeping a charging cable compatible with your vehicle with you when you use AC charging.

Sunlight or different weather conditions may occasionally make the QR code difficult to read. In that case, you can start your charging session by copying the station code.

Simply add your bank or credit card to the Epsis mobile app once. Each time you add a new card, a 1 TL pre-authorization is taken through your bank to verify it. When charging ends, only the amount for the energy you consumed is charged to your card automatically.

So that all our users can use our stations efficiently, we ask you to move your vehicle within a certain time (according to the waiting-fee tariff) after charging reaches 100%. If the space continues to be occupied, a “waiting fee” is applied to protect other drivers' rights.